Animal Tracker is moving to Identibase

Animal Tracker is currently transitioning customer accounts and microchip registrations to Identibase. During this changeover, there may be a few bumps while the new registration and different account processes are finalised over the next few weeks.

Existing Animal Tracker services are currently still accessible, and customers will be informed individually as their accounts are migrated across. Existing Animal Tracker implanter accounts should be automatically migrated, with no new implanter verifications needed.

Customers wishing to set up a new Implanter accounts during this transition may experience some changes while the new processes are introduced and will need to show proof of completed implanter training to create their Identibase Implanter account.

We are working to clarify the new arrangements for iDLOGIC customers and will update our guidance and the iDLOGIC website with all the necessary information as soon as everything is confirmed.

Your iDLOGIC microchips are unaffected by the database takeover; however, the process for registering them will change.

In the meantime, if you have any database or registration queries, please contact the Animal Tracker team directly:

Email: help@animaltracker.co.uk
Tel: 01737 881495